The Next Generation of Text Messaging Has Arrived
Are you ready to create messages as powerful as your organisation's mission?
Rich Communication, Real Connections
RCS for business is the natural successor to SMS. It arrives in the same inbox as a text, but delivers a richer, more dynamic experience.
On-brand, secure, and interactive messages sent directly to the place where it matters most – your supporters’ phones.
Unlike SMS messages, RCS messages can be content-rich, multimedia-led, and interactive.
With proven results - up to three times higher engagement than SMS, read rates of 60–80%, and adoption by hundreds of leading brands - RCS is redefining how charities and not-for-profits connect with their audiences.
Key benefits of RCS
RCS provides on-brand, secure, and interactive messages providing:
- Verified business sender profiles that build trust and reduce uncertainty
- Full platform reach, including Apple and Android
- Campaigns can include images, video, and interactive carousels
- Actionable buttons and suggested replies to drive instant responses
- Improved reporting and analytics compared to traditional SMS
- Ability for your audience to engage directly within the message, reducing friction and increasing response rates.
- Seamless fallback to SMS if a recipient’s device doesn’t support RCS messaging, which ensures maximum message delivery
Powering Legacy Conversations
Charities are facing a shift in how supporters want to connect. People now expect digital‑first, mobile‑first conversations that feel personal and effortless.
Social media is great for sharing impact, but when it comes to inspiring someone to leave a gift in their Will, you need something deeper - a trusted channel that builds relationships and sparks legacy pledges.
That’s where Rich Communication Services (RCS) comes in. And with our sister company Cymba, bringing over 20 years of messaging expertise for charities, we’ll help you create richer conversations, stronger engagement, and more legacy donors.
