Charities and not-for-profit
data services
Clean, verified data that builds trust
Improve data health. Protect your business.

Data Cleansing
- Increase communication success with accurate records
- Improve supporter email deliverability
- Maintain GDPR compliance and protect supporter trust
- Ensure consistent, standardised supporter data
- Validate against trusted sources
- Gain insights with customised data health reports
Get Your Free Data Health Checkup
Pop your details in the form, and a member of our data cleansing team will reach out to you
For charities and non‑profits, supporter data is the backbone of effective legacy giving. Yet while nearly half of organisations want to use insights to improve services, more than half are held back by CRM challenges.
Poor‑quality data can have serious consequences - from losing touch with potential legacy supporters to missing opportunities for deeper engagement, and even risking compliance issues.
Our data validation and cleansing tools give you confidence in your records, helping you communicate effectively, strengthen relationships, and grow your legacy giving programmes when using tools outside of FirstClass, such as CRM, Marketing, and Mailing.
Using supporter data verification tools, teams…
Save time and money

By collecting accurate data the first time, you don’t need to waste valuable time checking and updating supporter records.
Strengthen donor trust

Simple online processes and accurate records lead to stronger relationships with happy donors and supporters.
Detect gone away and deceased records to streamline supporter communications, reduce printing costs, and preserve brand image.

Enhance data quality
Protect every legacy, safeguard every donor, stay compliant, cut risk, and protect trust.
Compliance Confidence

Data Validation Professional Services
Specialist tools that work alongside your systems outside of FirstClass
Address Autolookup
- Accurate address results
- Wave goodbye to human error
- Save valuable admin time
- Eliminate failed deliveries
- Improve supporter loyalty and retention

UK Postcode Lookup
- Industry‑standard postcode lookup powered by Royal Mail’s PAF
- Ensure accurate supporter address details
- Improve supporter acquisition and retention
- Reduce wasted time on invalid or incomplete addresses
- Strengthen legacy engagement with reliable contact data

Email Address Verification
- The email address is checked for a deliverable mailbox to ensure that it is a valid address
- Improve the quality of your data and prevent invalid or incomplete account registration.
- Boost IP trust scores
- Save time and money by not storing invalid addresses
- Improve legacy marketing ROI with accurate retargeting

Phone Number Validation
- Securely improve SMS delivery and facilitate 2-factor authentication
- Reduce customer call handling
- Increase customer engagement with SMS messaging and shipping notifications
- Save costs thanks to first-time deliveries
